RealPage is hiring for Software Engineer

www.dJobbuzz.com 19/06/2024

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About Company :

RealPage is a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves more than 12,400 clients worldwide from offices in North America, Europe and Asia. For more information about the company, visit https://www.realpage.com.

Job Description :

Analyze events/ alerts/ Service requests on various monitoring tools like SCOM.
Monitor performance of windows servers and hardware components and maintain a healthy server environment through troubleshooting.
Communicate with site technicians or Resolver parties responsible for resolution
Investigate service outages, incidents and system issues, log and track in incident reporting system.
Understanding of contemporary security technologies.
Demonstrate the ability to work independently within a fast-paced environment.
Basic understanding of Server On-Prem hardware and Basic Cloud architecture are expected.
DNS and common tools for troubleshooting (eg:ping, traceroute, netstat, nslookup, etc., )
Should have a basic understanding of Distributed Computing (load balancers, service clusters, server pools, etc., )
Basic level of Linux administration and Windows Administration (Memory, disk and CPU evaluation, application restart, log management, shell scripts) and emphasis on RHEL.
Adhere to SOPs and keep up to date the Inventory of all nodes along with the impact and callout sheet.
Knowledge and experience in few {or all} - Java applications, Jboss, Apache, Tomcat, ActiveMQ, Mule, Pentaho, JasperReports, Solarwinds, Zabbix and Dynatrace
Entry level knowledge in Basics of Networking and Infrastructure, plus Load balancers.
Understanding of API/ scripting and assist with automation solutions wherever applicable.

Eligibility :

Be adaptable for rotational/ flexible working shift schedule including rotational week-offs, without exceptions.
Thorough knowledge of emergency procedures; ability to manage emergency situations while handling normal control center functions.
Depict passion for IT and ITes Support Systems
Ability to multi-task multiple job duties while maintaining confidentiality.
Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures.
Ability to effectively interact with professional personnel at all levels within the company, outside service providers.
Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
Ability to work independently and a trait of initiative and ownership.
Candidates with ITIL v3 or v4 certification possess an advantage.