DXC technology is hiring for Technical Support

www.djobbuzz.com 24 Sep 2020
Company Name
DXC technology
Company Website
https://www.dxc.technology/in
Experience
1 - 2 Years
Job Role
Technical Support
Job Type
  • Experienced
Job Location
  • Bengaluru/Bangalore

Job Description

  • 1-2 Yrs experience in Desktop/Laptop/Applications related troubleshooting Candidates with MCSE will be preferred
  • Certification in ITIL preferred Ability to work in 24/7 shift Environment Experience in working on SNOW / Remedy.
  • Experience in Semi tech/ISP troubleshooting.
  • Excellent Communication Skills Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA. Validating the closure

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