Kotak is hiring for Asistant Manager

www.djobbuzz.com 21 Apr 2024
Company Name
Kotak
Company Website
http://kotak.com/
Job Role
Customer Service Representative
Job Type
  • Experienced
  • Fresher
Job Location
  • Mumbai
Education
  • Graduate
Branch
  • Aerospace Engineer
  • Electromechanics Engineering
  • Thermal Engineering
  • MBA
  • Industrial Engineer
  • Automobile Engineering
  • Electrical and Electronics Engineering
  • Production Engineering
  • Mechatronics
  • Chemical
  • Mining
  • Civil
  • Metallurgy
  • Electronics and Communication Engineering
  • Automation / Instrumentation
  • Electrical Engineering
  • Electronics and Telecommunication
  • IT
  • CS
  • Mechanical Engineering
Job will expire on
01 May 2024

Eligibility Criteria

  • Education: Graduate

Job Description

  • Make Outbound call to customers to revive the Insurance policy by convincing the customer to pay the outstanding premium
  • Should maintain a Professional behavior with the customer throughout the Revival calling process.
  • Give complete and correct information on all the product purchased by the customer if asked by the customer
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Meet targets on Revival business, productivity and Quality.
  • Ensure customer “delight” and consistent service experience, including success receipt of customer premium payment
  • Adherence to Information Security norms & quality process norms.

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