TECH MAHINDRA is hiring for International Chat Process

www.djobbuzz.com 19 Jan 2022
Company Name
TECH MAHINDRA
Company Website
http://www.techmahindra.com/
Experience
0 - 3 years
Job Role
International Chat Process
Job Type
  • Fresher
  • Experienced
Job Location
  • Hyderabad
Education
  • Graduate

About Company

  • Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

Eligibility Criteria

  • Should have excellent voice communication skills- English
  • Good Analytical and Interpretation skills
  • Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
  • 5 days working
  • Pick up and Drop facilities
  • Salary: - 2.4 LPA to 4.5 LPA
  • Satisfactory working in a 24*7 environment (Rotational shifts)
  • Comfortable Work from Office
  • Candidate should have a good WIFI connection with Laptop/desktop with webcam enabled if he/she wants to apply for a chat process.


Job Description

  • A professional approach in answering Chats and providing information about products and services, taking input of issues and their redressal thereof.
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.