DCX is hiring for freshers as Assistant Business Process Services

www.djobbuzz.com 04 Dec 2022
Company Name
DCX
Company Website
http://DCX.com
Experience
Job Role
Assistant Business Process Services
Job Type
  • Fresher
  • Off-campus
Job Location
  • Bengaluru/Bangalore
Education
  • BCom
  • BBA
  • M.COM
Batch
  • 2019 Batch
  • 2020 Batch
  • 2021 Batch
  • 2022 Batch

Eligibility Criteria

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in business administration, engineering, information systems, or related field preferred
  • Zero or more years of support services or project or program experience
  • Preferred skill:
  • Good communication skills
  • Customer service orientation and ability to work in a team with flexibility & enthusiasm
  • Knowledge of Managing IT helpdesk, incident management, Asset management processes, Asset life cycle, Asset register, Maintaining and handling stocks, vendor management

Job Description

  • Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
  • Assists in interpreting demand forecasts and in planning and delivering of end-to-end services.
  • Maintains records of account specific service problems and assists in prioritizing work requests.
  • Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
  • Assists in identifying service improvements to increase customer satisfaction.
  • Ensures delivery of projects meet client and company expectations and needs

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