Trigent is hiring for Service Desk Manager

www.djobbuzz.com 09 Feb 2024
Company Name
Trigent
Company Website
http://trigent.com
Job Role
Service Desk Manager
Job Type
  • Experienced
  • Fresher
Job Location
  • Gurugram
Education
  • Graduate
Branch
  • Aerospace Engineer
  • Electromechanics Engineering
  • Thermal Engineering
  • MBA
  • Industrial Engineer
  • Automobile Engineering
  • Electrical and Electronics Engineering
  • Production Engineering
  • Mechatronics
  • Chemical
  • Mining
  • Civil
  • Metallurgy
  • Electronics and Communication Engineering
  • Automation / Instrumentation
  • Electrical Engineering
  • Electronics and Telecommunication
  • IT
  • CS
  • Mechanical Engineering
Job will expire on
19 Feb 2024

Eligibility Criteria

  • Service Desk Management, Critical Incident Management
  • Good to Have Skills
  • No Technology Specialization Job Requirements

Job Description

  • Strong technical understanding of Microsoft 365
  • Experience working in a fast-paced environment
  • End User Device Management
  • 1st line support experience
  • Good knowledge of O365, Windows 10, MS Office, AD and Exchange Online
  • Incident Management experience managing incidents, including business expectations and communication is essential
  • Baasic TCP/IP Networking Protocols Windows server MCP certification and a good grasp of ITIL with relation to a Service Desk environment Professional

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