Freshersvoice is hiring for Software Engineer

www.djobbuzz.com 30 Apr 2024
Company Name
Freshersvoice
Company Website
https://www.freshersvoice.com/
Job Role
Associate Software Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
10 May 2024

Eligibility Criteria

  • The candidate must possess a B.E/B.Tech in relevant fields
  • Experience: 0 – 2+ years
  • Required Skills: Patient Safety, SQL (Structured Query Language)

Job Description

  • The Immediate Response Center (IRC) provides outstanding incident management services based on ITIL standard methodologies.
  • The IRC Event Management (EM) represents a subset of IRC operations crafted to minimize potential client database, system, network, and application incidents through proactive monitoring techniques and brand-new automated tools.
  • As a Technical Support Engineer-I, you will provide technical support for internal tools/applications and processes.
  • In this role, you will proactively supervise system/application alarms, investigate, analyze, resolve, or advance alarms and service requests.
  • Your responsibility also includes prioritizing and leading the work queue by service level agreements, detailing investigation and issue resolution, prioritising issues to appropriate second-level resources for resolution, and investigating and diagnosing performance issues of tools/applications.
  • Additionally, you will fix this by capturing information, shadowing end users, testing workflows internally/externally, analyzing log files, querying tables, and updating database fields.

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